Privacy Policy

1. Introduction

TransferIQM ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including all related sites, applications, and services that link to this Privacy Policy.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Account Registration: Name, email address, phone number, password, and professional background
• Course Enrollment: Education level, career goals, and billing information
• Contact Forms: Any information you submit through our contact forms
• Communications: Messages you send to us via email or support channels
• Payment Information: Billing address and payment details (processed securely by third-party providers)

Information Collected Automatically

When you visit our website, we automatically collect:

• Browser type and version
• IP address and location data
• Pages visited and time spent on the site
• Device type and operating system
• Cookies and tracking technologies
• Referral source

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our courses and services
• To process your enrollments and manage your account
• To communicate with you about your courses, progress, and updates
• To send promotional materials and newsletters (with your consent)
• To respond to your inquiries and provide customer support
• To monitor and analyze usage patterns and improve our website
• To comply with legal obligations and prevent fraud
• To personalize your learning experience

4. Data Protection and Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure. These measures include:

• Encryption of sensitive data using SSL/TLS technology
• Secure password policies and multi-factor authentication
• Regular security audits and vulnerability assessments
• Limited access to personal information on a need-to-know basis
• Compliance with international data protection standards

However, no security system is completely impenetrable. While we strive to protect your information, we cannot guarantee absolute security.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and delivering services (under strict confidentiality agreements)
• Law Enforcement: When required by law or to protect our rights and safety
• Course Partners: For employer connections and job placement (with your consent)
• Analytics Providers: To understand how users interact with our services

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and login information
• Track website usage and behavior
• Deliver personalized content
• Measure the effectiveness of marketing campaigns

You can control cookies through your browser settings. Disabling cookies may limit functionality of the website.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing
• Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@transferiqm.com with your request and supporting documentation.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After you complete a course or close your account, we may retain certain information as required by law or for legitimate business purposes (such as financial records for 7 years).

9. International Data Transfers

If you are located outside Thailand, your information may be transferred to, stored in, and processed in Thailand or other countries where our services are provided. These countries may have different data protection laws than your home country. By using our services, you consent to such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child without parental consent, we will delete such information immediately.

11. Third-Party Links

Our website contains links to third-party websites and services that are not operated by TransferIQM. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party services before providing your information.

12. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, and legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@transferiqm.com
Phone: +66 (81) 234-5678
Address: Bangkok Technology Park, 123 Sukhumvit Road, Bangkok 10110, Thailand

14. Data Protection Officer

For data protection inquiries and to exercise your data protection rights, you may also contact our Data Protection Officer at dpo@transferiqm.com.